TENANT HOTLINE
(845) 481-0882
WHAT IS THE TENANT HOTLINE?
Call (845) 481-0882 to speak to one of our volunteers.
The Hudson Valley Tenant Hotline is exists to empower tenants and connect them with resources.
It is not a live line, but if you call and leave a message with your question, one of our volunteers will get back to you as soon as possible.
Don’t want to call? Fill out an intake form here instead.
WHAT WE DO
✅ Advise tenants on what rights they have as renters
✅ Help tenants figure out if their landlord is doing something illegal
✅ Connect tenants with legal services
✅ Connect tenants with organizations that can provide other assistance
✅ Build the movement of tenants fighting for housing justice
WHAT WE DON’T DO
🚫 Offer legal advice to tenants
🚫 Represent tenants in court
🚫 Provide direct financial support to help with rent or other costs
RESOURCES
DUTCHESS COUNTY
Legal Support
- Legal Services of the Hudson Valley: Legal advice from an attorney (877) 574-8529
- Hudson Valley Justice Center: Receive free legal advice (914) 308-0191
- Mediation Services: Free/low cost for housing issues 845-372-8771 x5001, [email protected] DRC mediation intake
Housing Resources
Emergency Housing
- Hudson River Housing emergency housing hotline: Emergency housing shelter for adults and families (845) 452-0019
- General questions about homelessness services: (845) 905-6138
- Grace Smith House: Domestic Violence Shelter (845) 471-3038
- MHA Addiction Crisis Center: Addiction Treatment Center (845) 471-0310
- River Haven Youth Shelter: For people 18 and under (845) 454-3600
- Hudson Valley House of Hope: Shelter & counseling services (845) 765-0294
Rental & Utilities Assistance
- Dutchess Outreach: (emergency assistance with Central Hudson bills) 845-454-3792
ULSTER COUNTY
Legal Support
- Legal Services of the Hudson Valley: Legal advice from an attorney (877) 574-8529
- Hudson Valley Justice Center: Receive free legal advice (914) 308-0191
- Mediation Services: Free/low cost for housing issues 845-372-8771 x5001, [email protected] DRC mediation intake
Housing Resources
- Go to DSS (Department of Social Services) first for temporary assistance
- Housing phone number: (845)-334-5325
- Or go directly to the office at 1021 Development Court at 8AM Monday-Friday
Direct Service Organizations
- Catholic Charities: Help with rental arrears, first month’s rent, or security deposits (845)-340-9170 x 3030
- RUPCO: Security deposit and rental assistance
- Rental Assistance Walk-in Times: Tuesday and Thursday, 3pm to 4pm ONLY 289 Fair Street, Kingston, NY 12401
- United Way: Up to $1000 for utility assistance
- Family of Woodstock: Financial assistance, works with social services
- After 5 pm call (845)-679-2485
- People for People: Financial assistance (845)-343-1663
- Salvation Army: Financial assistance for heat/utilities (845)-331-1803
- Jewish Family Services: Yard maintenance/minor repairs (845) 338 – 2980
- Community Action Kingston: Pantry, housing support, free cell phone, job training , clothing (845)-338 -785
Governmental Contacts
- Ulster Department of Health: Call for heat/hot water/pest issues
- M-F 9-5 call (845) 340–3150
- After hours call (845) 943-6104
- Contact your council member
ORANGE COUNTY
Legal Support
- Legal Services of the Hudson Valley: Legal advice from an attorney (877) 574-8529
- Hudson Valley Justice Center: Receive free legal advice (914) 308-0191
- Mediation Services: Free/low cost for housing issues 845-372-8771 x5001, [email protected] DRC mediation intake
Housing Resources
- HOUSING RESOURCE CENTER: Housing assistance, motel vouchers when the EHG shelter is full, entitlement eligibility, case management
- Newburgh: (845) 568-5150,
- Middletown: (845) 360-0294
Direct Service Organizations
- Catholic Charities: Help with rental arrears, first month’s rent, or security deposits (845) 343-7675
Governmental Contacts
- Newburgh Building Code Enforcement: email [email protected], [email protected], [email protected]
- Orange County Office of the Aging: (845)-291-2150 https://www.orangecountygov.com/151/Aging
COLUMBIA COUNTY
Legal Support
- Legal Services of the Hudson Valley: Legal advice from an attorney (877) 574-8529
- Legal Aid Society of Northeastern New York (833)-628-0087
- Hudson Valley Justice Center: Receive free legal advice (914) 308-0191
- Mediation Services: Free/low cost for housing issues 845-372-8771 x5001, [email protected] DRC mediation intake
Housing Resources
- Department of Social Services Columbia County: (518)-828-9411
- Columbia County Fair Housing: (518)-828-0342
- Hudson/Catskill Housing Coalition Tenants Rights Hotline: (518)-241-3331
Direct Service Organizations
- Catholic Charities:( 518)-828-8660
- Department of Social Services Columbia County: (518)-828-9411
- Columbia Opportunities: (518)-828-4611
- Hudson Roots: (518)-728-723
Governmental Contacts
Columbia County Department of Health: Call (518)-828-3358 for heat/hot water/pest issues
SULLIVAN COUNTY
Legal Support
- Legal Services of the Hudson Valley: Legal advice from an attorney (877) 574-8529
- Legal Aid Society of Northeastern New York (833)-628-0087
- Hudson Valley Justice Center: Receive free legal advice (914) 308-0191
- Mediation Services: Free/low cost for housing issues 845-372-8771 x5001, [email protected] DRC mediation intake
Governmental Contacts
Sullivan County Department of Health: Call (845)- 292-5910 for heat/hot water/pest issues: Monday-Friday 9am-5pm